What our Clients are saying…

Very happy

“As absentee owners, we have been very happy to have an added layer of security for our Airbnb beach house. Before joining up with First Direct Resolutions, we have had at least 2 occasions where the police were called by neighbours, but of course the police were too busy to come. This is our brand new home and these are our neighbours that we want to keep happy. I can’t think of a better small investment for the kind of protection we are offered.”

Merren - Safety Beach / Indonesia

February 2020

Thanks Girls!

“I’m a property owner of an investment property on the Mornington Peninsula. I have worked with Jill and Jo for the last 12 months, they always deliver more than expected and I really value the pre stay call to every booking to reinforce the Code of Conduct. This gives me reassurance that I’m also looking out for my neighbours. Thanks girls!”

Alan - Blairgowrie

January 2020

Thank you!

“We are grateful that such a wonderful service has been created by First Direct Resolutions and we highly recommend others to join. The product is not only affordable, but very rewarding making our life easier. The girls are friendly and easy to deal with, they do a fantastic job. Thank you.”

J and T

November 2019

Worth every penny

“We were skeptical about using a third party to deal with neighbour complaints for our Airbnb / holiday home. First Direct Resolutions have proved to be worth every penny. No more getting out of bed in the early hours to deal with noisy guests and angry neighbours!”

Mr and Mrs B - Wangaratta

March 2019

We can’t thank them enough

“Myself and my partner have entrusted our Airbnb Property with First Direct Resolutions. We have had a few noise complaints from local neighbours over the past 12 months and have had to drive across the city to go and sort out the issue, which has been a 4-hour round trip from Geelong. First Direct Resolutions have handled a further complaint (made by a neighbour at 1.20am!) quickly, professionally, and have provided a comprehensive report on a recent noise issue. The issue was resolved within the hour. We cant thank them enough for their assistance and support.”

TP - Geelong

February 2019

We have been waiting for someone to offer this service!

“Where have you been? We have been waiting for someone to offer this service! Thanks for helping out over the busy holiday period!” 

Tom - Melbourne CBD

January 2019

Short Stay Support Services on the Mornington Peninsula

We assist and support Airbnb Hosts, Short Stay Rental Property Managers & Holiday Home Owners with noisy or disruptive short term guests.

First Contact. Direct Action.


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